Accountability Ping-Pong: Why Punch Items Get Stuck Between Trades 

Paper & PDF Punch Lists = Delays: Why Manual Reporting Holds Hotel Projects Back 
September 11, 2025
Rework Draining Budget & Schedule: Why Unresolved Punch Items Cost Millions 
September 11, 2025
Paper & PDF Punch Lists = Delays: Why Manual Reporting Holds Hotel Projects Back 
September 11, 2025
Rework Draining Budget & Schedule: Why Unresolved Punch Items Cost Millions 
September 11, 2025

On a hotel project, accountability is everything. Yet too often, punch items bounce back and forth in an endless cycle of blame. A subcontractor insists they fixed an issue, the GC says it’s still open, the owner pushes for closure, and the architect flags it again. The result? Weeks of delay, wasted manpower, frustrated stakeholders, and idle rooms that cost revenue every day they sit unfinished. 

The Pain of Ping-Pong Fixes

  • No Clear Ownership: Items sit unresolved because no one knows who is responsible. 
  • False Closures: Subs mark issues as “done” without photo proof or inspection. 
  • Communication Gaps: Updates buried in email chains cause confusion. 
  • Delayed Turnovers: Idle rooms drag out project schedules and revenue. 

How FinishLine Solves It

  • Ball-in-Court Workflow: Every issue is visually tracked from Inspector → Subcontractor → GC → Inspector. Everyone knows exactly who “has the ball.” 
  • Photo-Verified Closeouts: Subs can attach photos, but issues remain open until confirmed by inspection. 
  • Instant Notifications: Once synced, assigned trades immediately see their open items—no waiting for emails.
  • Faster Resolution: Transparency eliminates finger-pointing, keeping turnovers on schedule.