Communication Breakdowns & Tech Gaps: Why Hotel Projects Fall Behind 

Guest Disruption from Late Fixes: How to Prevent Snags from Becoming Complaints 
September 11, 2025
Fragmented Responsibilities: Why Hotel Punch Items Fall Through the Cracks 
October 2, 2025
Guest Disruption from Late Fixes: How to Prevent Snags from Becoming Complaints 
September 11, 2025
Fragmented Responsibilities: Why Hotel Punch Items Fall Through the Cracks 
October 2, 2025

Construction is notorious for poor communication and slow tech adoption. Hotel renovations and new builds are no exception. Different teams—GCs, subcontractors, FF&E vendors, and hotel operations—often juggle separate tools or rely on paper notes. The result? Information silos, missed updates, and critical punch items falling through the cracks. For large-scale hotels, these breakdowns quickly escalate into missed deadlines and budget overruns and missed opening dates costing lost revenue nights

The Pain of Poor Communication

  • Information Silos: Each trade tracks issues in its own system or spreadsheet. 
  • Lost Updates: Important changes get buried in email chains. 
  • Tech Resistance: Teams push back against new tools or processes. 
  • Project Delays: Miscommunication compounds into costly overruns. 

How FinishLine Bridges the Gap

  • Unified Platform: Punch lists, inspections, FF&E/OS&E tracking—all in one system. 
  • Field-Friendly App: Simple, mobile-first design with offline mode for jobsite use. 
  • Integration with Procore: Bi-directional sync ensures data consistency across platforms. 
  • Real-Time Visibility: Stakeholders see the same data instantly—no more silos. 
  • Easy Adoption: Intuitive workflows make it simple for all trades, reducing resistance.